SmilePaw | Wooden Cat Teaser Wand - Chinese Lantern Style

For some products, you can choose to pre-order.

Please note that the estimated lead time for pre-ordered products is around one to four week(s).However, due to the actual situation of the suppliers, the delivery time may be advanced or delayed. Once the pre-ordered products arrive to our warehouse, we will arrange for pick-up, delivery and/or shipment within 1-2 business days.

A confirmation email will be sent to you when all pre-ordered products in your order are ready.

If your pre-ordered products are out of stock from the supplies, we may delete the pre-ordered products in your order or cancel your order.

Thank you so much for your understanding and patience in this matter.

Available Pick-up Time: 11:00a.m. to 15:00p.m. on every Monday and Thursday.

• Orders will be ready within 24 hours of business time.
• An email will be sent to you when it is ready for pickup.
• Please show the confirmation email with the order number when picking up
• A confirmation email will be sent to you when ALL pre-ordered items in your order are ready!
• More info. on PICK-UP POLICY

Local Delivery Time: 14:00p.m. to 21:00p.m. from Monday to Friday, except statutory holidays and weekends.

• Orders will be ready within 3 business days
• A confirmation email will be sent to you one day before your delivery day.
• If your order contains pre-ordered products, a delivery confirmation email will be ONLY sent to you when ALL your pre-ordered products are ready.
• More info. on DELIVERY POLICY

Delivery Area + Delivery Fee

Burnaby | Richmond | New West

• Minimum Order for Free Delivery: CA $75.00
• Extra Delivery Fee if the Minimum Order is NOT met: CA $8.00

Vancouver | Port Moody

• Minimum Order for Free Delivery: CA $88.00
• Extra Delivery Fee if the Minimum Order is NOT met: CA $10.00

West Vancouver | North Vancouver | Coquitlam | Surrey | Delta

• Minimum Order for Free Delivery: CA $110.00
• Extra Delivery Fee if the Minimum Order is NOT met: CA $12.00

Langley | Pitt Meadows

• Minimum Order for Free Delivery: CA $130.00
• Extra Delivery Fee if the Minimum Order is NOT met: CA $15.00

Tsawwassen | Maple Ridge

• Minimum Order for Free Delivery: CA $150.00
• Extra Delivery Fee if the Minimum Order is NOT met: CA $15.00

Free shipping on orders over CA$200.00 in Canada.

• Flat rate shipping fee of CA$15.00 applies to orders shipping to Canada
• Shipping standard is 3-10 business days.
• More info. on SHIPPING POLICY